Last updated: May 10, 2026
By accessing and using the vivid-shimmer website (the "Site"), you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our Site.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified terms.
You may use our Site for lawful purposes only and in accordance with these Terms of Use. You agree not to:
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by vivid-shimmer, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. This license does not include:
The information provided on this Site is for general informational purposes only and does not constitute financial, investment, tax, or legal advice. You should not rely on this information as a substitute for professional advice specific to your circumstances.
vivid-shimmer is authorized and regulated by the Financial Conduct Authority (FCA). However, the information on this Site does not constitute a formal recommendation or advice until you have entered into a formal advisory relationship with us.
Pension investments can go down as well as up, and you may get back less than you invested. Past performance is not a reliable indicator of future results.
The Site may contain links to third-party websites or resources. We provide these links for your convenience only and are not responsible for:
Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.
The Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:
We do not warrant that:
To the fullest extent permitted by law, vivid-shimmer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
You agree to indemnify, defend, and hold harmless vivid-shimmer, its officers, directors, employees, agents, and third parties, from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use or any activity related to your account.
Any content you submit through our forms, emails, or other communication methods becomes our property and may be used for business purposes, subject to our Privacy Policy.
You may not submit content that:
Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
We reserve the right to terminate or suspend your access to the Site at any time, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties, or for any other reason.
Our services are intended for clients in the United Kingdom. We make no representation that the Site or its content is appropriate or available for use in other jurisdictions. If you access the Site from outside the UK, you do so at your own risk and are responsible for compliance with local laws.
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any legal matter arising from these Terms of Use.
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms shall remain in full force and effect.
No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and vivid-shimmer concerning the use of the Site.
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: vivid-shimmer, 47 Riverside Quarter, Bristol BS1 4RN, United Kingdom
If you have a complaint about our services, please contact us first. If you are not satisfied with our response, you may be able to refer your complaint to the Financial Ombudsman Service:
Financial Ombudsman Service
Exchange Tower
London E14 9SR
Phone: 0800 023 4567
Website: vivid-shimmer.com.uk
We are committed to making our Site accessible to all users. If you experience any difficulty accessing any part of this Site, please contact us and we will work with you to provide the information you need through an alternative method.